Payments Product & Process Owner (all genders)
- Location: Wien
- Working hours: Full-time
- Occupational Area: Banking Operations, Produktmanagement / Sales Support
- Company: Erste Group Bank AG
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Erste Group was founded in 1819 as the first Austrian savings bank and is today one of the largest stock-listed banking groups in Central Europe. As an attractive employer, Erste Group offers interesting career opportunities in an international environment.
Within the Payments Operations unit and the Payments tribe, we shape and develop account-to-account payment solutions for Erste Group's retail and corporate customers. Our focus is on delivering customer value, driving innovation, and ensuring regulatory compliance.
To further strengthen our Payments area, we are looking for an experienced professional who combines strategic thinking with a hands‑on mindset, takes ownership of key topics, sets clear priorities, and drives payment initiatives from concept to successful implementation.
Your Tasks
Be responsible for the strategic and functional development of SEPA and Non‑SEPA payment services for retail and corporate customers, driving key future‑focused topics at the intersection of payments, digitalization, regulation, and customer experience Steer major payments initiatives, from identifying relevant market and customer needs through to developing viable concepts and ensuring successful implementation Develop a coherent product and implementation roadmap, prioritizing requirements while balancing customer value, business viability, technical feasibility, and regulatory requirements Work cross‑functionally with management, IT, operations, sales, compliance, legal, and other stakeholders, translating complex requirements into decision‑ready solutions Prepare business concepts, business cases, and decision‑making materials, challenge existing approaches, and contribute new ideas for innovation, efficiency, and digitalization
Your Background
Several years of experience in product ownership within the payments industry or a comparable role within the financial sector Strong understanding of payments in a regulated and technologically dynamic environment Familiarity with regulatory and market‑related payments topics (e.g., ISO, PSR/PSD3, Digital Euro, Wero) Strong ability to structure complex issues, set clear priorities, and consistently translate them into actionable solutions, combined with pragmatism and execution strength Strong stakeholder management skills in cross‑functional environments Ideally, knowledge of data‑driven product development (e.g., Databricks) and basic understanding of AI, data, or analytics environments; SQL, Python, or similar skills are a plus Fluent in German and English
Our Offer
A role with significant opportunity to shape the future of banking in a key growth area, with tangible impact on products, priorities, and transformation initiatives An positive working environment featuring modern collaboration, high levels of responsibility, and clear opportunities for professional and personal development
Discover and enjoy the benefits of Erste Group
For this position, we offer a gross annual salary starting at 46.276,00 Euro (full‑time). Your actual salary will be based on your qualifications, experience, and individual fit for the role. We offer our employees the opportunity to divide their hours between working from home and at the office.
We consider the diversity of our employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.