Do you enjoy working with people, have a good technical understanding and know how to keep track of multiple tasks? Then heiserTEC is the right place for you! We offer a varied role involving international customer contact, close collaboration with different departments and plenty of responsibility – all within a strong team and an established industrial company with a long-standing tradition.
YOUR ROLE
- You handle customer enquiries and coordinate the internal review of customer specifications, technical feasibility and commercial requirements with the relevant departments.
- You independently calculate and prepare quotations and follow up on them.
- You receive, enter and process customer orders.
- You support our customers throughout the entire sales process, both before and after the purchase, and act as a key point of contact for their enquiries.
- You work closely with our internal departments, including Quality, Purchasing, Engineering, Logistics and Accounting.
- You act as the link between our customers, the Sales team and our production site.
- You look after customers during visits to our site in Kienberg and, when required, directly at their premises.
- You professionally handle customer complaints, from initial receipt through to resolution.
- You support projects and take care of organisational and administrative tasks. YOUR PROFILE
- You have completed a commercial or technical education.
- You have a good technical understanding and are willing to learn new things.
- Ideally, you have professional experience in a similar role, such as customer service, preparing quotations or order processing.
- You are fluent in English, both spoken and written. Additional foreign languages are an advantage.
- You have sound knowledge of MS Office (Word, Excel, Outlook and PowerPoint).
- Knowledge of Incoterms is an advantage.
- You are a team player with a strong customer focus and excellent communication skills.
- You work in a structured and accurate manner, respond quickly and enjoy finding solutions.
- You have a strong commercial mindset and a solution-oriented approach.
- You manage your time and tasks effectively and know how to set priorities, even during busy periods.
- You are flexible and willing to travel and work overtime when required. WIR BIETEN
- Job security and fair pay: An annual gross salary of €48,545.42 for a full-time position. Depending on your qualifications and experience, we offer a competitive salary above the collective agreement.
- Work-Life Balance: Flexible work schedules through flex time and the option to work from home make it easier to balance work and personal life.
- A great working environment: A supportive and respectful team at one of Austria’s best employers.
- Additional benefits: Employee bonuses, subsidised lunch menus at a neighbouring restaurant, complimentary drinks and attractive discounts with regional partners.
- Professional development: Further training and development are an integral part of our company culture and actively encouraged.
- Health and wellbeing: Health care through our company doctor.
- Team spirit: Regular employee events where we enjoy celebrating together beyond our everyday work.