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Head of Restaurant

Holzhotel Forsthofalm · Hospitality

Summary

This role is for an experienced Restaurant Manager to lead the restaurant and bar operations. Responsibilities include overseeing daily operations, leading and developing the service team, ensuring guest satisfaction, managing inventory, and maintaining service quality.

Key facts

Status
Available
Location
Leogang
Work arrangement
On-site
Start date
Immediately
Level
Lead
Education
Apprenticeship / vocational training
Required skills
  • hospitality
  • guest satisfaction
  • revenue growth
  • wine list
  • POS system
Benefits
  • Payment according to collective agreement
  • 5-day work week
  • Room / accommodation available
  • Discount on spa treatments and cosmetics
  • Complimentary meals
  • use of the SPA area
Pay (estimated, unofficial)
~€55k–75k/yrRough guide for a full-time post; the employer named no amount How is this calculated?

Full description

Head of Restaurant (M/F/D)

We're looking for an experienced Restaurant Manager to lead our restaurant.

Are you passionate about hospitality and inspiring teams? We're looking for a dedicated Restaurant Manager with proven leadership experience to join the Forsthofalm team in Leogang.

If you thrive in a dynamic environment, lead by example, and love creating exceptional guest experiences, we'd love to hear from you.

PERSONAL REQUIREMENTS

  • Strong leadership skills, commitment, and the ability to lead by example
  • Friendly and professional attitude towards guests and colleagues
  • Excellent organizational skills and a structured way of working
  • Strong communication skills and a team-oriented mindset
  • Ability to stay calm under pressure and maintain an overview in busy situations
  • A high sense of responsibility and entrepreneurial thinking Main Responsibilities
  • Oversee the daily operations of the restaurant and bar, ensuring smooth and efficient service
  • Lead, motivate, and develop the service team while fostering a positive and collaborative working environment
  • Plan and organize service operations in accordance with service standards and quality guidelines
  • Create staff schedules and coordinate team deployment within the restaurant and bar
  • Ensure outstanding guest satisfaction through professional guest care and effective complaint handling
  • Drive upselling initiatives and support revenue growth within the restaurant
  • Manage ordering for the restaurant and bar, including checking deliveries, delivery notes, and returns
  • Maintain and continuously develop the wine list, bar menu, and beverage selection, including administration within the POS system
  • Conduct daily team briefings and organize training sessions to support continuous learning and knowledge sharing
  • Monitor service quality, cleanliness, and compliance with the hotel's quality standards
  • Organize and manage table reservations
  • Work closely with the kitchen, front office, and other hotel departments to ensure seamless operations
  • Step into a service station or support the bar whenever required, particularly during the absence of a Chef de Rang
  • Completed training in hospitality or hotel management (e.g., restaurant service, hotel service) or equivalent professional experience
  • Several years of experience in high-end service, ideally in a leadership position within a restaurant or hotel
  • Excellent knowledge of food, beverage, and wine
  • Experience in staff management and team coordination
  • Strong skills in guest relations and complaint management
  • Solid understanding of key business figures and sales promotion
  • Knowledge of hygiene regulations and allergens Your Benefits
  • Payment according to collective agreement
  • 5-day work week
  • Room / accommodation available
  • Discount on spa treatments and cosmetics
  • Complimentary meals – including vegetarian/vegan options and on your days off, use of the SPA area (fitness, sauna, pool, yoga, classes, and more)