Skip to content
Anexia logo

IT Support Engineer - netcup

Anexia · IT services

Summary

This role involves providing IT support and product consulting for netcup customers, acting as the first point of contact for their inquiries and issues via phone and ticket system.

Key facts

Status
Available
Location
Wien
Contract
Full-time
Work arrangement
On-site
Level
Mid
Required skills
  • IT support
  • customer support
  • product consulting
  • ticket system
Benefits
  • 13th and 14th salary
Salary
€35k/yr

Full description

You're not interested in sales - your passion lies in support? Do you enjoy dealing with customers and solving problems? If you want to be part of a committed and professional team in an international environment, then Anexia is the right place for you!

After an intensive training phase, you will gain a deep understanding of the services and products of our netcup brand. You are the first point of contact for IT questions and problems of our customers.

You are responsible for netcup customer support and product consulting (no sales!). Your area of responsibility includes accepting and processing all inquiries in the netcup support, both by phone and in writing via ticket system.

Apply on the company site