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Ocean Freight Forwarder

Rhenus Austria · Transport & logistics

Summary

This role involves managing ocean freight documentation, coordinating shipment bookings, and providing customer service for international shipping. The position also includes monitoring shipments, processing invoices, and maintaining supplier relationships.

Key facts

Status
Available
Location
Wien
Contract
Full-time
Work arrangement
On-site
Level
Mid
Experience
3+ years
Education
Apprenticeship / vocational training
Languages (required)
EnglishFluent
Pay (estimated, unofficial)
~€38k–55k/yrRough guide for a full-time post; the employer named no amount How is this calculated?

Required skills

Ocean freight documentationHouse Bills of LadingMaster Bills of Ladingcommercial paperworkcustoms-related documentsshipment bookingsclaim managementMicrosoft Office

Full description

What You Can Expect

What You’ll Do

  • Manage ocean freight documentation, including House and Master Bills of Lading, commercial paperwork, and customs-related documents.
  • Coordinate shipment bookings and ensure accurate rates, consolidation, and routing in line with operational procedures.
  • Maintain proactive communication with clients and suppliers and provide high-quality customer service by effectively supporting customers with their international shipping requirements.
  • First point of contact for claim management
  • Monitor and track shipments while maintaining regular communication with carriers, overseas offices, and customers regarding status updates and delivery requirements.
  • Process supplier invoices related to ocean freight operations and support financial administration activities.
  • Maintain supplier relationships with shipping lines, carriers, trucking companies, and other logistics service providers

What You Bring

What you bring

  • We are looking for a responsible workforce who can work independently and proactively, whom we can let go of after familiarizing themselves with our systems and use their knowledge in this way.
  • We do not expect a higher education since practical experience is much more valuable knowledge. If you are a dedicated and ambitious candidate with at least 3 years of experience in the field of Ocean/Sea transport, apply!
  • Be able to manage Microsoft Office systems (Word, Excel) at the user level.
  • Feel confident using English language (mainly in writing) when communicating with foreign clients and partners.