Skip to content
Rhenus Austria logo

Ocean Pricing & Operations Specialist

Rhenus Austria · Transport & logistics

Summary

This role involves preparing competitive ocean freight quotations for FCL and LCL shipments, managing shipments end-to-end, and monitoring profitability and performance. The specialist will collaborate with internal teams and external partners to ensure smooth operations and customer satisfaction.

Key facts

Status
Available
Location
Wien
Contract
Full-time
Work arrangement
On-site
Level
Mid
Experience
5+ years
Languages (required)
  • GermanC1
  • EnglishFluent
Required skills
  • Ocean Freight
  • FCL
  • LCL
  • pricing
  • quotations
  • shipment management
  • carrier negotiations
  • logistics
Benefits
  • 13. und 14. Gehalt
Pay (estimated, unofficial)
~€65k–80k/yrRough guide for a full-time post; the employer named no amount How is this calculated?

Full description

What You Can Expect

Ocean Freight Pricing & Commercial Support

  • Prepare competitive quotations for FCL and LCL shipments, ensuring accurate pricing and commercially viable solutions.
  • Work closely with Sales to support spot quotations, tenders and key account opportunities.
  • Monitor freight rates, local charges, market conditions and carrier availability to maintain competitive pricing.
  • Support local rate negotiations and collaborate with the Cluster Product Manager on procurement and carrier strategies.

Shipment Management & Operations

  • Manage Ocean Freight shipments end-to-end, from booking confirmation to final delivery and file closure.
  • Coordinate with shipping lines, carriers, trucking and rail providers, terminals and customs partners.
  • Ensure accurate shipment documentation, operational data and timely invoicing.
  • Proactively monitor shipments, resolve operational issues and keep customers informed throughout the process.
  • Support customer claims and ensure effective resolution of service-related issues.

Profitability & Performance

  • Monitor shipment costs, margins and profitability, identifying opportunities for improvement.
  • Track quotation success rates, conversion ratios and other key performance indicators.
  • Analyse pricing trends and operational performance to support more competitive and profitable solutions.
  • Identify opportunities to improve processes, service quality and customer satisfaction.

Customer & Stakeholder Collaboration

  • Build strong working relationships with customers, carriers and local service providers.
  • Collaborate with Sales, Product and Operations teams to ensure a smooth transition from quotation to shipment execution.
  • Share market insights and recommendations to support business development and continuous improvement.

What You Bring

  • At least 5 years of experience in Ocean Freight forwarding, ideally combining pricing, operations or product management responsibilities.
  • Strong knowledge of FCL and LCL shipments, carrier structures, freight rates and local logistics costs.
  • Experience preparing quotations, coordinating shipments and working with shipping lines and transport providers.
  • A commercial mindset with a strong focus on profitability, service quality and customer satisfaction.
  • Strong analytical, problem-solving and negotiation skills.
  • Ability to work independently, prioritize effectively and manage multiple requests in a dynamic environment.
  • Excellent communication and stakeholder management skills.
  • Fluency in both German (C1 or native) and English is required, with strong written and verbal communication skills in both languages.
Apply on the company site