As an HGA you are a real all-rounder, because you look after our guests not only at the reception, but also in the service department. During your apprenticeship you will be on the road in the entire ElisabethHotel as well as in the Neuhaus Zillertal Resort.
You will receive comprehensive training from us in the areas of reception & reservations as well as kitchen & service.
You will look after our guests throughout their stay and provide detailed information about our hotel, our offers and the Zillertal region. #You will learn to handle reservation requests and to write offers with our digital booking systems (ReGuest, Elite & Kognitiv). You will advise our guests on the phone and handle requests via email.
You will support our service staff and learn from our Chefs de Rang (beverage knowledge, serving rules, mise en place activities...). You will help in the kitchen and learn the secrets of Tyrolean and international gourmet cuisine.