Zum Inhalt springen
Neuhaus Zillertal Resort logo

Front Office Manager

Neuhaus Zillertal Resort · Gastgewerbe

Zusammenfassung

Der Front Office Manager ist die erste Anlaufstelle für das Rezeptionspersonal, koordiniert den reibungslosen Ablauf des Front Office, erstellt Arbeitsabläufe und hält den Empfang stets auf dem neuesten Stand. Diese Rolle umfasst die Schulung neuer Mitarbeiter, die Betreuung von Auszubildenden, die Bearbeitung von Gästebeschwerden, die Verwaltung von Check-ins/Check-outs und die Überwachung der Dienstpläne des Rezeptionsteams.

Eckdaten

Status
Verfügbar· 10/10/2026
Standort
Mayrhofen
Vertrag
Vollzeit
Arbeitsmodell
Vor Ort
Level
Erfahren
Sprachen (erforderlich)
  • Deutsch
  • Englisch
Gehalt (geschätzt, inoffiziell)
~€60k–75k/yrGrober Richtwert für eine Vollzeitstelle; der Arbeitgeber hat keinen Betrag genannt Wie wird das berechnet?

Vollständige Beschreibung

Front Office Manager

YOUR TASKS

  • You are the first point of contact for all reception staff and coordinate a smooth running of the front office.
  • You create workflows and always bring our reception desk up to date.
  • You train new employees and take over the supervision of apprentices at the reception.
  • You are responsible for receiving, handling and forwarding complaints.
  • You receive (check-in & check-out) and take care of our guests throughout their stay.
  • You lead our reception team and create duty and vacation schedules.
  • You maintain our guest and customer data as well as the registration database.
  • You are responsible for invoicing and accounts receivable control. YOUR QUALIFICATION
  • You have a relevant completed training ( reservation, receptionist, hotel specialist) and already have professional experience in this area.
  • You enjoy working with people.
  • You are familiar with the internal processes of a hotel and have very good IT skills (Elite, ReGuest, Office programs, Cognitive).
  • You convince with your excellent sales talent and your fluency.
  • Your strengths include flexibility, organization, resilience and independent work.
  • You are friendly, natural, have professional manners and a well-groomed appearance.
  • You have very good German and English skills. YOUR BENEFITS
  • Respectful and supportive working atmosphere
  • Secure teaching and working place in a family-run company with versatile working areas
  • Top-equipped employee houses: bathroom/WC, living/bedroom, W-LAN, TV
  • Free employee meals 7 days a week, even on non-working days
  • Free use of our Village Gym
  • Workplace in a region with high recreational value, best quality of life and view of the fantastic Zillertal mountain landscape
  • Payment according to collective agreement - willingness to overpay according to qualification and motivation with 13th and 14th month pay
  • NEW SINCE SUMMER SEASON 2023: Neuhaus Bonus Card for further discounts at external companies and partners. Show us your potential and apply now! We look forward to receiving your complete application documents..

ContactJosef Moigg+43 5285 6703j.moigg@neuhaus-zillertal.com

Apply now

Beim Unternehmen bewerben