Reservationist (m/f/d) Reservations & Reception team We’re looking for warm, sunny, patient, and communicative hosts Your responsibilities at the Jagdhof: Acceptance and processing of incoming bookings Creating offers Active sales efforts to attract new guests, including all correspondence, telephone sales and personal advice to guests Processing individual, group and seminar enquiries, from the preparation of quotations to reservations and stays at our hotel Assistance and support in the organisation and implementation of events Creating programmes for events Cooperation with travel agencies and tour operators Checking the usual online portals Guest service - processing enquiries, fulfilling requests Operating the telephone system Supporting the front office team at peak times Correspondence control Various office services Co-operation with our marketing department Maintenance and updating of offers on the hotel's own website Writing and checking pro forma invoices, cost transfers and commissions Close co-operation with all departments What we expect from you:
- Strong teamwork skills, independence, and dedication A positive and engaging presence Experience in high-end hospitality Resilience, stress tolerance, and flexibility A well-groomed appearance Keen attention to detail and workplace cleanliness Proficiency in German and English
- additional languages are a plus Relevant training and certifications are advantageous Experience with PMS Protel and Microsoft Office is beneficial