Head of Restaurant (M/F/D)
We're looking for an experienced Restaurant Manager to lead our restaurant.
Are you passionate about hospitality and inspiring teams? We're looking for a dedicated Restaurant Manager with proven leadership experience to join the Forsthofalm team in Leogang.
If you thrive in a dynamic environment, lead by example, and love creating exceptional guest experiences, we'd love to hear from you.
PERSONAL REQUIREMENTS
- Strong leadership skills, commitment, and the ability to lead by example
- Friendly and professional attitude towards guests and colleagues
- Excellent organizational skills and a structured way of working
- Strong communication skills and a team-oriented mindset
- Ability to stay calm under pressure and maintain an overview in busy situations
- A high sense of responsibility and entrepreneurial thinking Main Responsibilities
- Oversee the daily operations of the restaurant and bar, ensuring smooth and efficient service
- Lead, motivate, and develop the service team while fostering a positive and collaborative working environment
- Plan and organize service operations in accordance with service standards and quality guidelines
- Create staff schedules and coordinate team deployment within the restaurant and bar
- Ensure outstanding guest satisfaction through professional guest care and effective complaint handling
- Drive upselling initiatives and support revenue growth within the restaurant
- Manage ordering for the restaurant and bar, including checking deliveries, delivery notes, and returns
- Maintain and continuously develop the wine list, bar menu, and beverage selection, including administration within the POS system
- Conduct daily team briefings and organize training sessions to support continuous learning and knowledge sharing
- Monitor service quality, cleanliness, and compliance with the hotel's quality standards
- Organize and manage table reservations
- Work closely with the kitchen, front office, and other hotel departments to ensure seamless operations
- Step into a service station or support the bar whenever required, particularly during the absence of a Chef de Rang
- Completed training in hospitality or hotel management (e.g., restaurant service, hotel service) or equivalent professional experience
- Several years of experience in high-end service, ideally in a leadership position within a restaurant or hotel
- Excellent knowledge of food, beverage, and wine
- Experience in staff management and team coordination
- Strong skills in guest relations and complaint management
- Solid understanding of key business figures and sales promotion
- Knowledge of hygiene regulations and allergens Your Benefits
- Payment according to collective agreement
- 5-day work week
- Room / accommodation available
- Discount on spa treatments and cosmetics
- Complimentary meals – including vegetarian/vegan options and on your days off, use of the SPA area (fitness, sauna, pool, yoga, classes, and more)