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Technischer Berater - Training & Qualität

Anexia · IT-Dienstleistungen

Zusammenfassung

Diese Rolle beinhaltet die Entwicklung und Durchführung von ansprechenden technischen Schulungsinhalten zur Unterstützung von Qualitätsstandards. Zu den Aufgaben gehören die Bearbeitung von Mitarbeiteranfragen und Kundenfeedback, die Dokumentation von Qualitätsaspekten sowie die Zusammenarbeit mit internen Abteilungen zur Vorbereitung technischer Informationen für die Verteilung und Schulung.

Eckdaten

Status
Verfügbar
Standort
Vienna
Vertrag
Vollzeit
Arbeitsmodell
Vor Ort
Level
Erfahren
Geforderte Kenntnisse
  • Webhosting
  • Domains
  • vServer
  • Moodle
  • Atlassian
  • Jira
  • Confluence
Benefits
  • 13. und 14. Gehalt
Gehalt (geschätzt, inoffiziell)
~€70k–85k/yrGrober Richtwert für eine Vollzeitstelle; der Arbeitgeber hat keinen Betrag genannt Wie wird das berechnet?

Vollständige Beschreibung

Technical Advisor – Training & Quality (m/f/d)

What this role is about and who we are looking for

You enjoy creative training and want to deliver content in a way that sticks in people's minds. With a high degree of initiative, willingness to learn, and commitment, you develop training formats that inspire, have a lasting effect, and measurably support our quality standards. If you want to motivate and support people, then you'll fit right into our team.

Your Tasks

Processing internal employee inquiries and quality-related customer feedback

Documenting and preparing quality-related aspects from work processes, internal feedback, and customer feedback

Inquiry-based collaboration with relevant internal interfaces

Preparing technical information for internal distribution to support and specialist departments

Designing, planning, and conducting training courses(or follow-up courses) with Moodle

Preparing and presenting training content, including creating and adapting training materials

Reviewing learning progress and using practical examples to apply knowledge

Your Profile

Good technical knowledge in the areas of web hosting, domains, and vServer

Experience in designing and conducting technical training courses or workshops

Ability to convey technical content in a way that is tailored to the target audience, understandable, and practical

Experience with training or e-learning tools (e.g., Moodle)

Patient, structured, and quality-oriented approach to work with a high degree of personal responsibility

Experience with Atlassian solutions (Jira, Confluence) is an advantage

Creativity and adaptability in the design and implementation of training content

Very good written and spoken German and English skills

Our Benefits

Anexia Recruiting Team career@anexia.com

  • Apply now